Effective Date: May 27, 2026
Last Updated: May 27, 2026
Welcome to Kedsun Pharmaceuticals (“Company”, “we”, “our”, or “us”).
We operate under Kedarnath Healthcare Pvt. Ltd. and are committed to protecting your personal data and respecting your privacy.This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile platforms, interact with our medical representatives (MRs), or engage with us as a retail partner, distributor, or consumer.
1. Information We Collect
We collect information that is necessary to provide you with high-quality pharmaceutical products, professional business coordination, and seamless digital experiences.
A. Information You Provide to Us
For Retailers, Distributors, and Wholesalers: Business name, contact person, GSTIN, drug license details, billing/shipping address, email address, and phone number.
For Healthcare Professionals (HCPs) & Medical Representatives: Name, specialization, clinic/hospital affiliation, professional registration number, and communication logs.
For Consumers/End-Users: Name, delivery address, contact number, and any health-related inquiries or feedback voluntarily submitted through our customer support channels.
B. Automatically Collected InformationWhen you visit our website or digital platforms, we may automatically collect:Device details (IP address, browser type, operating system).Usage data (pages viewed, time spent on the site, and links clicked).Cookies and tracking technologies to improve user navigation and website performance.
2. How We Use Your Information:
We process your personal data for lawful, specific purposes related to our business operations:
Order Fulfillment: To process orders, manage supply chains, and deliver products to wholesalers, retailers, and partners.
Business Communication: To share product updates, corporate announcements, and acknowledge the support of our retail and medical representative networks.
Marketing & Engagement: To share information regarding new product launches (such as our healthcare and consumer lines), digital campaigns, and educational material.
Compliance & Legal Obligations: To maintain accurate business records, verify drug licenses, manage taxation (GST), and comply with pharmaceutical regulatory frameworks in India.
3. Sharing and Disclosure of Information:
We do not sell your personal data. We only share information with trusted third parties under strict confidentiality agreements in the following scenarios:
Service Providers: Third-party vendors who assist us with website hosting, logistics management, digital marketing, and payment processing.
Corporate Structure: We may share information between Kedsun Pharmaceuticals and our parent entity, Kedarnath Healthcare Pvt. Ltd., for unified operations.
Legal Requirements: If required by law, court order, or government authority to comply with legal processes or protect the safety, rights, and property of our users or the public.
4. Data Security
We implement robust technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, firewalls, and data encryption practices. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your relationship with us, you have the right to:
Access and Rectify: Request a copy of the personal data we hold about you or ask us to correct inaccurate information.
Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time for future processing.
Erasure: Request the deletion of your personal data, subject to legal or contractual retention requirements (e.g., historical business invoices).
6. Cookies Policy
Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the website’s interactive features.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website with an updated “Effective Date.”
8. Grievance Officer & Contact Information
In accordance with the Information Technology Act and Data Protection rules, if you have any questions, concerns, or grievances regarding this Privacy Policy or our data handling practices, please contact us at:
Entity Name: Kedsun Pharmaceuticals (Kedarnath Healthcare Pvt. Ltd.)
Email: 9kedarnath@gmail.com
Corporate Address: E-76 Saket, New Delhi- 110017 (India)