Returns & Refunds
Last updated: 1 July 2026
Return window
You can request a return within 7 days of delivery for eligible products.
What can be returned
- Products delivered in damaged or tampered condition
- Wrong item, wrong strength or wrong quantity delivered
- Products with less than the promised shelf life on delivery
- Unopened products in original packaging with batch details intact
What cannot be returned
- Opened or used products
- Cold-chain / refrigerated products (unless delivered damaged)
- Products marked non-returnable on the product page
How the process works
- Raise a return request with your order ID and photos of the product
- Our team approves the pickup, usually within 24 hours
- The courier collects the item from your doorstep
- Refund is initiated after a quality check at our facility
Refunds
Refunds go back to your original payment method within 5–7 business days of the quality check. If you paid cash on delivery, we refund via UPI or bank transfer.